Privacy Policy

Tharionyx Systems ("Tharionyx," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the IRAXIS platform ("Service").

1. Information We Collect

1.1 Information You Provide

Account Information: Name, email address, company name, job title, phone number
Payment Information: Billing address, payment method details (processed by Paddle)
Content: Data you upload to the platform, including documents, files, and business data
Communications: Messages you send us, support requests, and feedback

1.2 Information Collected Automatically

Usage Data: Pages visited, features used, actions taken, time spent
Device Information: Browser type, operating system, device identifiers
Log Data: IP address, access times, referring URLs
Cookies: We use cookies and similar technologies as described below

1.3 Information from Third Parties

Integration data from connected third-party services
Analytics data from partners
Payment verification from Paddle

2. How We Use Your Information

2.1 Provide and Improve the Service

Operate and maintain the IRAXIS platform
Process transactions and send related information
Provide customer support
Develop new features and improve existing ones

2.2 Communicate with You

Send service-related notices and updates
Respond to your inquiries and requests
Send marketing communications (with your consent)

2.3 Ensure Security

Detect, prevent, and address fraud and security issues
Monitor for violations of our terms
Protect the rights and safety of users

2.4 AI and Analytics

Generate AI-powered insights and recommendations
Analyze usage patterns to improve the Service
Create aggregated, anonymized analytics

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area, we process your information based on:

Contract Performance: Processing necessary to provide the Service
Legitimate Interests: Improving our services, preventing fraud, marketing
Consent: Marketing communications, certain cookies
Legal Obligation: Compliance with applicable laws

4. AI and Model Training

4.1 Foundation Model Training

IRAXIS does not train foundation models on customer confidential data unless explicitly authorized via a signed Model Training Addendum.

4.2 Service Improvement

We may use anonymized and aggregated data to improve our AI models and services. You may opt out of this by contacting us at privacy@tharionyx.com.

4.3 Third-Party AI Providers

IRAXIS may utilize third-party AI infrastructure providers (such as OpenAI and Anthropic). These providers are contractually obligated to maintain confidentiality and security and are prohibited from training on your data.

5. Data Sharing and Disclosure

5.1 Service Providers

We share information with third-party service providers who assist in operating our platform:

Cloud infrastructure providers (AWS)
Payment processor (Paddle)
AI model providers
Analytics services

5.2 Legal Requirements

We may disclose information if required by law or in response to valid legal process.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5.4 With Your Consent

We may share information with third parties when you have given us consent to do so.

6. Data Retention

We retain your information for as long as necessary to:

Provide the Service
Comply with legal obligations
Resolve disputes
Enforce our agreements

When you delete your account, we will delete or anonymize your data within ninety (90) days, except as required by law.

7. Your Rights

Depending on your location, you may have the following rights:

7.1 Access

Request access to the personal data we hold about you.

7.2 Correction

Request correction of inaccurate or incomplete data.

7.3 Deletion

Request deletion of your personal data.

7.4 Data Portability

Request a copy of your data in a portable format.

7.5 Restriction

Request restriction of processing in certain circumstances.

7.6 Objection

Object to processing based on legitimate interests.

7.7 Withdraw Consent

Withdraw consent where processing is based on consent.

To exercise these rights, contact us at privacy@tharionyx.com.

8. Cookies and Tracking

8.1 Types of Cookies

Essential Cookies: Required for platform functionality
Analytics Cookies: Help us understand usage patterns
Marketing Cookies: Used for targeted advertising (with consent)

8.2 Your Choices

You can manage cookies through your browser settings or our cookie consent tool. Note that disabling certain cookies may affect platform functionality.

9. Data Security

We implement industry-standard security measures, including:

Encryption at rest (AES-256)
Encryption in transit (TLS 1.2+)
Multi-factor authentication
Regular security audits
Access controls and monitoring

10. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. We implement appropriate safeguards for such transfers, including Standard Contractual Clauses.

11. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect information from children under 16. If you believe we have collected such information, please contact us.

12. California Residents (CCPA/CPRA)

California residents have additional rights under CCPA/CPRA:

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale of personal information
Right to non-discrimination

We do not sell personal information as defined by CCPA.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service at least 30 days before they take effect.

14. Contact Us

For questions or concerns about this Privacy Policy or our data practices:

Email: privacy@tharionyx.com
Address: Tharionyx Systems

By using IRAXIS, you acknowledge that you have read and understood this Privacy Policy.